Refund Policy

1. Who sells the paid plan

The Service is operated by Kingshot Prep, an individual sole proprietor. The paid plan, a KVK Pass or Lifetime, is sold by our reseller Paddle.com, which is the merchant of record for all orders. Paddle takes the payment, and Paddle makes every refund.

2. When you can get a refund

Ask within 14 days of a purchase and you will get a full refund. You do not need to give a reason. This applies to a KVK Pass and to Lifetime alike, and each purchase has its own 14 days.

3. How to ask

• Through our contact form: give the email address you paid with and say which purchase you want refunded.
• Or through Paddle, using the link in the receipt email Paddle sent when you paid.

Refunds go back to the card or account you paid with. Your bank may take a few days to show it.

4. What a refund ends

A refunded purchase ends right away: a refunded pass stops counting toward your paid time, and a refunded Lifetime ends the paid plan. Nothing you saved is deleted. The free plan’s limits apply again, as described in our Terms of Service.

5. Disputed payments

Please ask us for a refund before disputing a payment with your bank. A refund is quicker for you. A disputed payment also ends what it bought right away.

6. Your rights under the law

Nothing in this policy limits any right you have under the consumer law of your country, or under Paddle’s own refund policy.

7. Contact

Questions about a refund: use our contact form.